During your first visit, we will spend a little time getting to know you. First, you will be warmly welcomed by our friendly reception team who will ask you to complete various forms and once in the surgery, the following will happen:
- The dentist will check your details, including your medical history form to ensure it is safe to carry out any necessary treatment.
- The dentist will look in your mouth, check inside your cheek and look at your tongue, to screen for oral cancer.
- Finally, the dentist will give you an external examination, checking your neck and jaw for any unusual signs. If required, they may also take radiographs (x-rays) to reveal hidden conditions, such as bone loss. Please note, as part of Band 1 treatment under the NHS, if you do not require any further treatment, you will be offered a scale and polish, if appropriate.
- The dentist will explain the outcome of the examination and talk you through any treatment that may be required, as well as the options available, the costings and how long each treatment will take. We will aim to meet your expectations and ensure you are happy with your treatment plan.
- Once your dentist has given you all relevant information, you will be given a white slip detailing your next appointment/charges, which you should take to reception along with your treatment plan and medical history form. You will be given a printed treatment plan to read and sign, and make any relevant payments.
- We will send reminder texts or an email 72 hours before your next appointment. Should you have any questions or concerns between appointments, please do not hesitate to contact us.